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Set Up a Custom Domain

Custom Domain Setup Interface
Navigate to the Domains tab in your agency settings to connect a domain that will be used for all links and connections associated with your agency. This includes your dashboard link, prototype link, and iframe link.

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Domain Setup Options

You have two options for setting up your domain:

TIXAE Agent Subdomain

Connect to a TIXAE Agents domain (e.g., youragency.tixae.ai)

Custom Domain

Use a custom domain that you’ve set up yourself

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Using a TIXAE Agent Subdomain

1

Enter Desired Name

Type your desired subdomain name in the provided field.
2

Automatic Creation

TIXAE Agents will automatically create a new subdomain for you.
3

Verification

Wait for the Domain verified successfully and Domain is live messages to confirm success.

Domain is Live

If everything is done correctly, your domain should be live! Any trouble? Ask Gia or Contact us
DNS settings might take some time to propagate. Be patient if the domain doesn’t become live immediately.

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Using Your Own Custom Domain

For a truly personalized brand experience, use a subdomain of your existing domain (e.g., dashboard.youragency.com, chat.youragency.com, or agentportal.youragency.com).
1

Enter Domain

Input your chosen domain in the designated field.
2

DNS Check

The DNS checking tool will automatically verify if your domain has the necessary records.
3

Add DNS Records

Add the following records to your domain provider:
4

Verification

Wait for the DNS checker to update and display checkmarks for Domain verified successfully and Domain is live.

Domain is Live

If everything is done correctly, your domain should be live! Any trouble? Ask Gia or Contact us
Custom Domain verification
We use Godaddy for domain management, but any reputable domain provider will work.

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After Domain Setup

Once your domain is successfully set up:

Access Client Management

Adding your domain grants access to the Client tab, where you can create new client organizations and manage their agents.