On the v2-2026 catalog, Voice / phone (SIP + Twilio) starts on Business (29/mo) on a lower tier. Extra concurrent lines are 3/mo. Pre–August 2026 plans keep their existing voice access.
Full transparency pricing
Voice is billed per minute of call time. Total cost ≈ platform fee + STT + TTS (or a realtime STS model) + LLM (if separate) + telephony (optional). 1 credit = 1Platform base fee
Convocore charges a platform fee of 20 credits per minute ($0.020/min) on every call, in addition to provider rates. This covers infrastructure, realtime routing, monitoring, and platform features.The platform fee is the same across all plans that include voice. Your subscription tier determines how many concurrent calls and Twilio number slots you get — see Concurrency limits below.
Total cost breakdown
Example (standard STT + TTS stack):- Platform fee: $0.020/min (20 cr)
- STT (AssemblyAI): $0.008/min (8 cr)
- TTS (Google Cloud): $0.010/min (10 cr)
- LLM (e.g. GPT-4o Mini): varies by tokens
- Providers + platform (ex-LLM): ~3.80 per 100 minutes
Realtime speech-to-speech
All-in-one realtime models replace separate STT + TTS (+ often the LLM) with a single per-minute rate, still plus the platform fee.
Gemini Live example (no telephony): 0.020 platform = 3 per 100 minutes).
With Twilio estimate: add ~0.045/min.
Speech-to-text (STT)
Text-to-speech (TTS)
Telephony
Twilio is only charged when you use phone numbers / PSTN. SIP BYO trunks follow your carrier’s rates separately.
Concurrency limits
On v2-2026, included voice capacity:
Buy extra capacity without changing plan:
The Voice add-on unlocks voice features; it does not add call lines or number slots. Add those separately if your plan’s included capacity is 0.
Bring your own API keys
You can bring your own LLM API keys (OpenAI, Anthropic, Google, and more), which can cut LLM credit burn dramatically. On v2-2026, BYOK + premium (Tier 1) models are included on Business+, or via the BYOK + premium models add-on ($20/mo).Pricing summary
Real-world examples
Budget STT + TTS:- Platform 0.008 + Google TTS 0.038/min** (+ LLM)
- Platform 0.010 + ElevenLabs 0.070/min** (+ LLM)
- Platform 0.010 = $0.030/min
Cost optimization tips
- Prefer Speechmatics or Google Cloud Speech for budget STT
- Prefer Google Cloud TTS for budget synthesis
- Prefer Gemini Live when you want a single realtime stack
- Bring your own LLM keys on Business+ to cut token credit burn
- Size concurrent lines to real peak load — extras are $5/mo each
Next steps
- Billing — View plans and subscribe
- Credits — Credit system and LLM rates
- Provider cost estimates — STT / TTS tables
- Twilio setup — Phone calling
- Live pricing — Interactive comparison
