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File upload is ideal for bulk uploading various document formats to populate your knowledge base.

  • Supports multiple formats: .txt, .pdf, .docx, .doc, .csv, .xlsx.

  • Ideal for adding large amounts of data quickly.
1

Select 'File' in the Add Data Source Window

Open the add data source window and choose the “File” option.
2

Choose Your Document(s)

Select the documents you want to upload from your local system. Supported formats include .txt, .pdf, .docx, .doc, .csv, and .xlsx.
3

Upload Your Documents

Click the upload button to add your selected documents to the knowledge base.
Ensure your files are well-formatted and free of errors to maintain optimal knowledge base performance.