Skip to main content
Learn how to enable voice-to-voice interactions in Convocore using Web Calling. With this feature, users can make calls directly from your website using the Convocore Voice widget.

​
🎙 Web Calling

Web Calling allows seamless voice communication from your widget. Follow these steps to enable the feature:
  1. Navigate to the Voice Setup page in your Convocore dashboard.
  2. Go to the Advanced & Settings tab.
  3. Enable “Web Calling” by toggling the switch.
Web Calling Settings
Once enabled, the widget will automatically display a Call Button. When pressed:
  • A circular audio visualizer will appear.
  • Users can press the “Start Call” button to initiate the call.

​
🚀 Deploy the Widget to Your Website

To integrate the widget into your website:
  1. In the Convocore Agent Dashboard, click on Demo at the top right.
Deploy Widget Highlight
  1. Enter a website URL to see how your agent appears on it.
Deploy Widget Highlight

​
Script Showcase

Here’s an example of the script:
  1. In the Convocore Agent Dashboard, click on Published Arrow at the top right.
  2. Press Website Script and copy the generated script snippet.
  3. Paste the script into your website’s HTML. Script Popup Showcase
We support different deployment options for your website: - You can choose between displaying the widget as a popup or embedding it directly into your site.
Coming Soon: A React Component will be available to simplify integration further for developers.

​
🔗 Next Steps

Advanced Settings

Learn how to configure additional features like call recording and webhooks.

Setup Twilio

Integrate Twilio to enable phone-based calling alongside Web Calling.
You’re all set! With Web Calling enabled, your users can now interact seamlessly using the Convocore Voice widget. 🚀