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Overview

Telegram integration allows you to connect your AI agent with Telegram’s messaging platform, enabling your users to interact with your AI through Telegram. This integration supports:

  • Real-time message processing - Rich media handling - Group chat compatibility - Secure webhook connections - Automated responses
Before starting the integration process, ensure you have: - A Telegram account
  • Access to your TIXAE Agents dashboard - Administrative privileges for bot creation

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Integration Steps

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1. Creating Your Telegram Bot

First, you’ll need to create a bot on Telegram using BotFather, Telegram’s official bot creation tool.
1

Access BotFather

Open Telegram and search for “@BotFather” in the search bar
2

Initialize Bot Creation

Send the /newbot command to BotFather
3

Configure Bot Details

Follow the prompts to: - Set a display name for your bot - Choose a unique username (must end in ‘bot’)
4

Secure Your Token

Keep your bot token secure! Never share it publicly or commit it to version control.
Save the bot token provided by BotFather - you’ll need this for the next step. BotFather Token
After creating your bot, send it a /start command to activate it. Start Bot

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2. Connecting to TIXAE Agents

Now that you have your Telegram bot, let’s connect it to your TIXAE Agents dashboard.
1

Access Channel Settings

Navigate to your agent’s dashboard and locate the Channels tab
2

Configure Telegram Integration

  • Click on “Connect Telegram” - Paste your bot token in the designated field
  • Click “Save & Test” to establish the connection Dashboard Configuration

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3. Verify Integration

1

Test the Connection

Send a message to your bot on Telegram to verify the integration
2

Check Dashboard

Verify that messages appear in your TIXAE Agents dashboard under the Conversations section Conversation View Message History

Troubleshooting

If your bot isn’t responding: - Verify your bot token is entered correctly - Ensure the webhook is properly configured - Check your bot’s privacy settings in BotFather - Confirm your TIXAE Agents subscription is active

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Best Practices

For optimal performance: - Use clear, descriptive bot names - Set up a welcome message - Configure fallback responses - Regularly monitor bot analytics
Remember to: - Never share your bot token - Regularly update your bot’s settings - Monitor your webhook status - Back up your configuration