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Convocore accepts two Voiceflow credentials. Paste either one into the Voiceflow API key field. The import wizard only uses the credential to read the project. It is not stored.

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Personal access token

  1. Open Voiceflow Creator.
  2. Go to Settings → Access tokens.
  3. Create a personal access token and copy it immediately. It starts with vfp_ and is shown once.
A personal token acts as your Voiceflow user. It is not limited to one project, so Convocore also needs the Project ID.

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Project ID vs Version ID

Copy Project ID from the project Settings → General → Metadata. Do not copy the id from the creator URL (creator.voiceflow.com/project/<id>/...). That value is the Version ID.

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Environment alias

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Knowledge base

A vfp_... token can list knowledge-base documents only on a project that has Environments. Canvas projects without Environments still show folders in Creator, but Voiceflow’s API does not return the files. In that case:
  • Import the agent with a VF.DM... project API key, or
  • Enable Environments on the Voiceflow project, then import again with the personal token, or
  • Add the documents manually in Convocore.
See Voiceflow overview for the rest of the integration.