> ## Documentation Index
> Fetch the complete documentation index at: https://docs.convocore.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Comprehensive documentation for managing your billing settings, subscription plans, payment methods, invoices, and more.

# Billing Overview

This section covers all aspects of the billing system, including how to manage your subscription, process payments, and view invoices. It is designed to be user-friendly and provides guidance for both new and experienced users.

<Note>
  **Simple Pricing:** Our latest new billing system is straightforward - **1 USD = 1,000 Credits**. Easy to understand, easy to calculate!
</Note>

<Tip>
  Visit your **Billing page** from the dashboard (bottom left corner) to access the **Pricing Calculator** and estimate your costs based on your specific usage patterns.
</Tip>

***

## Subscription Plans

### Available Plans

#### 🚀 Free Plan

**Perfect for starting out and testing the platform, always free and sufficient for hobby projects.**

**Price**: \$0 - forever

**Features**:

* Customize your agent theme
* Build text & voice based agents
* 5 Agent slots
* Add knowledge to your agents
* Monitor conversations & analytics
* Connect to any text channel
* API access for advanced integrations
* Live human handoff

***

#### Pay as you go

**Pay more linearly with your growth, deploy an agent on any channel, or resell to your clients.**

**Price**: \$20/month + Additional Usage

**Everything in Free, plus**:

* 100 Agent slots
* Free \$5 USD credits usage
* Removed "powered by Convocore"
* Autobilling with Stripe for your clients
* Priority community support
* Bring your own API keys (OpenAI, Anthropic, etc)
* Advanced security & higher limits

***

#### Enterprise

**If you're looking for world-class performance, quality and support, contact us.**

**Price**: \$1000+/month + usage

**Everything in Pro, plus**:

* Highest support priority
* We build your agents
* Custom features in dashboard
* On premises deployment
* Advanced security & monitoring
* Completely custom AI projects

<Note>
  Credits are refreshed monthly according to your billing cycle.
</Note>

***

## Available Add-ons

Enhance your plan with extra features and capabilities:

### Whitelabel Add-on

**Remove CONVOCORE branding and customize with your own.**

**Price**: \$200/month

**Includes**:

* 5 free client seats
* 1 free Twilio phone number
* 2 free workspace seats
* Full brand customization

### Additional Add-ons

* **Workspace seat**: \$10/month - Add an extra workspace seat to your plan
* **Client seat**: \$15/month - Add an extra client seat to your plan
* **Concurrent Call Line**: \$5/month - Add an extra concurrent call line to your plan
* **Twilio Phone Number**: \$3/month - Add an extra Twilio phone number to your plan

***

## Managing Your Subscription

**Log in to your account** > Go to the **Billing** page (bottom left corner of dashboard) > **Select your desired plan** > **Click Subscribe** > then **Select Payment Method** (e.g. credit card, Cash App Pay, Bank) > and **enter your payment information**.

<Tip>
  Use the **Pricing Calculator** in the Billing page to estimate your monthly costs before subscribing!
</Tip>

***

## Auto-Billing Feature

Our auto-billing feature ensures your subscription renews automatically every billing cycle.

### How to Enable Auto-Billing

**Go to Settings** > Turn on **Auto-Billing** to enable automatic payments.

<Note>
  If you prefer manual payments, you can turn off auto-billing at any time by
  following the same steps and toggling **Auto-Billing Off**.
</Note>

***

## Troubleshooting Common Billing Issues

### Common Issues and Solutions

* **Payment Declined**: Check that your payment details are correct and that your card has sufficient funds.
* **Auto-Billing Not Working**: Ensure auto-billing is enabled in **Settings** > **Auto-Billing**.
* **Unable to Change Plans**: Make sure you have no outstanding invoices before attempting to switch plans.

***

## Next Steps

* **[Credits Pricing](./credits)** - Understand how credits work and are consumed
* **[Provider Cost Estimates](./provider-cost-estimates)** - View detailed provider pricing
* **[Voice Pricing](../voice/pricing)** - Learn about voice call pricing